Privacy Policy

At Morecare Mobility & Rehabilitation Solutions, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, contact us, or make a purchase.

1. Information We Collect

We may collect the following details:

• Name, phone number, email address, and shipping address
• Payment details during checkout (handled securely via third-party payment gateways)
• Product enquiries and chat interactions (via WhatsApp or website)
• Browsing data via cookies for analytics and performance improvement

2. How We Use Your Information

We use your data to:

• Process and ship your orders
• Respond to enquiries or customer support requests
• Customize product offerings and improve user experience
• Share updates, order status, or warranty reminders (via WhatsApp/email)

3. Data Security

We take data protection seriously. All transactions are processed securely. Your personal information is never sold or shared with third parties for marketing purposes.

4. Third-Party Services

We may use secure third-party services like payment gateways and courier companies to fulfill your orders and services. They only receive data necessary to complete their tasks.

5. Your Rights

You may request to view, correct, or delete your personal data at any time by contacting us.

6. Changes to this Policy

We may update this policy occasionally. All changes will be posted on this page with the updated date.

7. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

📧 Email: morecare.rehab@gmail.com

📞 Phone/WhatsApp: +91-9929545206

Last updated: April 2025

More Information

✅ Delivery & Shipping:

• All products are delivered across India through our trusted logistics partners.
• Shipping time typically ranges from 3–5 business days after payment confirmation.
• Shipping is covered under insurance to ensure safe delivery.

✅ Customization:

• We offer customization options for most products to suit specific user needs.
• Customizations may include size adjustments, added support features, or changes in upholstery.
• Please mention your customization requirements while placing the order or contact us for assistance.

✅ Installation & Setup:

• Most products come pre-assembled or semi-assembled with easy setup instructions.
• Online video support is available for product setup and usage guidance.
• Call or WhatsApp us if you need personalized setup assistance.

✅ Warranty & Support:

• Warranty details vary by product – usually ranges between 1 to 3 years for mechanical or electrical parts.
• Customer support is available via phone and WhatsApp for troubleshooting and queries.
• Replacement parts are available for all products, and we assist with repair services if required.

✅ Return & Refund Policy:

• Please refer to the Return Policy section on the product page.
• Returns are accepted only in case of manufacturing defects or shipping damage.
• Custom-made items may not be eligible for return.

✅ Who Should Use This Product?

• Our products are designed for individuals with neurological, physical, or mobility challenges, including:
  • Cerebral Palsy
  • Muscular Dystrophy
  • Spinal Cord Injury
  • Developmental Delays
  • Gait and Postural Issues
• They are ideal for use in homes, clinics, schools, and rehabilitation centers.